Bradesco
Internet BaNk
Internet BaNk
.Summary
The redesign of Bradesco's Internet Banking, a flagship project for one of Brazil's top banks, presented a significant challenge that required the collaboration of a diverse and multidisciplinary team.
As part of this challenge during my time at Sapient AG2, I had the privilege of contributing to this ambitious project alongside talented designers of all levels and other professionals from various disciplines.
In this project, my role involved designing interfaces for the pages slated for updates. I worked closely with the team to ensure alignment with the established design system, contributing to its refinement and suggesting new components as needed to meet project requirements.
In this project, my role involved designing interfaces for the pages slated for updates. I worked closely with the team to ensure alignment with the established design system, contributing to its refinement and suggesting new components as needed to meet project requirements.
Additionally, I played a key role in documenting project details on Confluence for example, facilitating smooth handoff processes and ensuring comprehensive project records.
Here is an example of one flow I helped design in this project. The following flow regards the account balance and bank statement project.
Here is an example of one flow I helped design in this project. The following flow regards the account balance and bank statement project.
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Client • Bradesco Bank
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Roles • User Interface and Interaction Design
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Year • 2019
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oBJECTIVES & KEY FEATURES
1. Enhanced User Experience
2. Security and Trust
3. Transactional Experience
4. Value-Added Services
2. Security and Trust
3. Transactional Experience
4. Value-Added Services
1. Enhanced User Experience: Streamlined navigation - Simplify the user journey by optimizing menu structures and page layouts for a more intuitive navigation.
Improved visual design - Enhance aesthetics and readability through updated typography, color schemes, and imagery.
2. Security and Trust: Better authentication processes - Improve security measures, such as multi-factor authentication and biometric login options, to safeguard user accounts.
Provide clear and concise information about security protocols and measures to instill trust and confidence in users.
3. Seemless Transactional Experience: Simplified account management - Streamline the process of viewing account balances, transferring funds, and managing transactions.
4. Integration of Value-Added Services: Financial management tools - Introduce tools and resources to help users track expenses, set savings goals, and manage budgets effectively.
Learnings & Future Directions
Reflecting on this project, I gained valuable insights into the intricacies of designing for a large-scale banking platform and the importance of collaboration across diverse teams.
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I aim to continue improving my skills and contributing to impactful projects that prioritize user satisfaction and business success.